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Terms and Conditions

Terms and Conditions for using our services.


  • To move forward with your quote a non-refundable deposit of 10% is paid to lumber-quotes.
  • Payment to the mill will be made directly to them and using their prefered method.
  • While we assist you in making sure your order is accurate you must approve the order.
  • Approving the order is done by signing off on the mill order invoice and or paying the mill directly for your order.  Once the mill is paid and they start cutting logs it's hard to change / alter your order.  There is no return policy on milled wood.
  • Once shipping is arranged a shipping invoice will be sent to you for payment.
  • Before lumber leaves the mill our 10% fee, mill order invoice and shipping invoice must be paid in full.
  • Delivery instructions will be sent prior to wood leaving the mill.  These need to be followed as not to delay shipping as some trucks require a forklift.
  • We estimate 3 to 5 weeks for delivery but this is just an estimate and may be weeks longer or sooner.  Issues do occur when milling wood.
  • Any issues with the wood will be dealt with by the mill with our assistance.
  • Any issues arising from shipping need to be noted on the Bill Of Lading and also to lumber-quotes.  The sooner we know about any issues the sooner we can get them resolved.

Return and Refund Policy

There is no return policy on milled wood.


  • Once you pay the mill the order is locked and they start cutting.   
  • We can usually add more wood to your order but not subtract.
  • Our 10% fee is non -refundable.
  • Once you pay the mill they don't refund that payment.
  • The shipping contract is refundable depending on time frame and what's been done.


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Lumber Quotes

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